Event waitlists and post-event surveys
Fall is the moment to re-energize tenant communities after the summer slowdown, but a great event calendar only pays off if you can promote it well, run it smoothly on the day, and prove it worked afterward. This release focuses on closing those gaps in Events, from RSVP management through to post-event feedback, so your team can plan, host, and evaluate tenant programming with less manual effort.
Waitlists for fully-booked events
When an event's RSVP cap is reached, tenants can now opt in to a waitlist instead of being turned away outright. If a spot opens up from a late cancellation, waitlisted tenants are automatically notified so they can claim it. This keeps attendance up even with last-minute no-shows, and it makes tenants who don't get in right away still feel seen and included in the event.
To get the most out of this, pair waitlists with targeted promotion across your channels — email, digital signage, building apps, or direct invitations — so tenants know an event exists and how to RSVP. Tailoring the invite list also helps: a networking event may land better with specific companies, while a wellness class can go out building-wide.
Smoother day-of check-in
On the day of the event, attendees can check in quickly (including on-the-spot registration for anyone who didn't RSVP in advance), and your team can track attendance in real time as it happens. That means fewer bottlenecks at the door and a clearer, up-to-date picture of who actually showed up versus who RSVP'd.
Post-event surveys and attendance reporting
Once an event wraps, you can compare final attendance against RSVPs to understand turnout, and send post-event surveys to find out what resonated and what didn't. Surveys surface whether the event met tenant expectations, which formats drove the most engagement, and what tenants want to see next — insights you can use to prove programming value to stakeholders and sharpen your next event.