Faster resource discovery
Onboarding a new teammate, finding an open room, and coordinating a visitor's arrival should all be quick — but small friction points add up fast for admins and tenants alike. This release cuts that friction in three places: a simpler way to invite users, a faster path to booking resources, and better context for building staff handling visitors. We're also giving a preview of what's landing in our next mobile app release.
New user invite flow
Onboarding new users is now faster for tenant and landlord admins. The new invite flow offers a streamlined, intuitive process for inviting people to the platform and assigning them the right access and permissions from the start.
Skip straight to the resource list
Booking a resource now takes fewer clicks. Users land directly on the resource list instead of a filter screen first, so finding and reserving a space is quicker by default. Filters are still there to refine a search, and a "My Bookings" button gives one-tap access to upcoming reservations.
Custom notes for visitor check-ins
Visitor hosts can now attach custom notes to a visit, giving building staff the special instructions they need to handle a guest's arrival smoothly. It's a small addition that closes a real coordination gap between hosts and the front desk.
Coming soon
Three more updates are on the way with our next mobile app release:
Android support for SwiftConnect with the app closed
SwiftConnect NFC keys will work on Android even when the app is closed, using background NFC to simplify entry while keeping the same security protocols in place. This is fully compatible with customers already using the SwiftConnect integration, so access stays uninterrupted for users on the go.
Informational emails
Admins will be able to compose and send rich-text emails directly from HqO to keep tenants informed about building updates, upcoming events, and other announcements — all in a branded, professional format.
Improved building management
Managing a portfolio is getting more efficient, with advanced search and a clearer, more organized view for finding and updating building details faster.