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Kiosks go self-service, screens come online, and bookings sync with Outlook

Walk-up visitors still need staff to get through the door, lobbies rely on printed signs instead of live screens, and resource bookings live in a calendar of their own, disconnected from Outlook. This release closes all three gaps: Visitor Kiosk now handles check-in and host approval without front-desk help, Digital Signage brings published content and events to in-building screens, and Resource Booking syncs bidirectionally with Microsoft 365.

Visitor Kiosk: self-service check-in and host approval

Walk-up visitors can now complete check-in independently, with no staff assistance required.

  • Three check-in flows: Visitors check in by scanning their QR code, searching by email or phone, or registering on the spot as a walk-up
  • Real-time host approval: Walk-up requests notify the host by email and/or SMS, and the host can approve or deny directly from the notification or the admin portal
  • Automatic badge printing: Once approved, a badge prints automatically so the visitor can proceed without further steps
  • Full branding control: Customize kiosk colors, logo, background, welcome text, and check-in flow copy per building

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Digital Signage

HqO now integrates with Telecine to display published content and events on in-building screens.

  • One publishing flow: Select which buildings should display a piece of content or an event when you publish it, and it appears on-screen automatically
  • Centralized signage view: A dedicated Digital Signage page shows what's live now, what's scheduled, and what's available to add
  • Building-level control: Turn the integration on or off per organization, and remove any item from screens at any time

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Resource Booking: Outlook calendar integration

Resource Booking now stays in sync with Microsoft 365, so a booking made in either system reflects in both automatically.

  • Bidirectional sync: A booking made in HqO or Outlook is reflected in both places automatically
  • Flexible calendar mapping: Map each bookable resource to a dedicated, shared, or personal Outlook calendar
  • Automatic attribution: Bookings made by users who aren't yet registered in HqO are matched to a company by email domain, so records stay accurate without manual cleanup
  • Scoped access: Connect a dedicated service account or limit calendar shares so the integration only touches the resource calendars you intend

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Together, these releases meet people where they already are — on the screens in the lobby, at the kiosk instead of the front desk, and inside the calendar app teams use every day.