Enterprise tenants increasingly host visitors in bulk and over multiple days — trainings, onboarding cohorts, recurring guests — and that kind of volume can overwhelm a visitor management flow built for single-day check-ins. This month we're giving property teams and tenant hosts the tools to handle that complexity with ease, from smarter multi-day scheduling to richer visitor data and a unified admin experience.

Multi-day visits, simplified

Multi-day visits now adapt as plans change. Visitors get a comprehensive initial invitation with their full schedule the moment a visit is created, plus a same-day reminder at 8am (or one hour before, for early-morning visits) so guests arrive prepared every day of their stay. Bulk registration now supports multi-day visits too — process dozens or hundreds of registrations at once through the bulk visit form or an improved CSV template with readable headers and example rows, and any dates that fall on a weekend are skipped automatically. Existing multi-day visits are also editable: update details, host information, or date ranges as schedules shift, and cancel an individual day or remove all remaining future days in a series without starting over.

Learn more

Turn visitor data into property intelligence

New Visitor Company and Visit Purpose fields capture context at registration and carry it through the whole workflow — they now appear on the Create Visit form, the Visitor table, and Visitor profiles, and flow into communication templates for more relevant, personalized host and guest messages. This isn't just cleaner data: knowing which companies are visiting and why gives landlords a read on amenity demand and gives property teams an early signal on tenant engagement and retention risk. To support all this new detail, the Visitor table now supports column toggling and more responsive, dynamic filtering.

Visitor passes that print correctly, every time

Property teams can now configure visitor pass print settings — orientation (portrait or landscape) and custom dimensions — to match their specific printer and badge stock. Passes print correctly the first time, cutting down on friction at the front desk and keeping the arrival experience professional.

Admin Navigation is now broadly available

After a beta with select customers in January, the redesigned HqO Admin Navigation is rolling out broadly. It brings every stage of the property lifecycle — from tenant management to day-to-day operations — into one persona-driven platform, cutting down on context switching for every member of the property team.