Front desk teams hosting high-profile guests or coordinating large group visits have had to choose between capturing full contact details for every single person or skipping the system altogether. This release gives Visitor Management two new ways to handle exactly those situations, brings Leesman surveys up to the latest accessibility standard, and previews what's coming next for User Management and Resource Booking. Everything below is available now to all existing customers.

VIP Visitor Support

You can now mark a visitor as VIP, letting administrators manage the visit without collecting contact details. VIP visits stay anonymous from invitation through check-in, adding an extra layer of security and confidentiality for high-profile guests while giving your front desk full visibility into who's arriving and when.

Visitor Groups

Visitor Groups save time when you're hosting more than one guest at once. Create, manage, and invite a group of visitors to a property in a single flow instead of registering each person individually — particularly useful for recurring visits and large events. Administrators keep full control over group details and permissions throughout.

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Leesman survey accessibility updates

Leesman's Occupier surveys now meet the latest WCAG 2.2 standards, which took effect in October 2023. We've rebuilt the design, navigation, and functionality of these surveys so every respondent has a more intuitive, accessible experience from start to finish.

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Coming soon

Look out for two more updates next month. Improved User Management brings better filters and pagination, making it faster to find and manage users as your portfolio grows. And Resource Booking gets a Map View, letting tenants browse and book resources across your locations from an interactive map that visually surfaces the best available spaces.