Lease financials, key dates, and space assignments have long lived outside the rest of the platform, and front desks have had to choose between clunky recurring-visit workarounds and service requests that required an account first. This release closes both gaps. HqO now has a single home for lease data, visitor registration and recurring visits get a cleaner experience, Service Requests opens up to anyone regardless of account status, and Local Experiences starts surfacing what's happening nearby without any manual curation.

Leasing

Property teams get a centralized, portfolio-wide view of every lease — financials, key dates, and occupied spaces in one place.

• Portfolio overview: See total active leases, total annual rent, and upcoming expirations across all buildings
• Guided lease creation: A three-step process (parties and spaces, lease terms, final review) supports multi-building leases
• Full financial breakdown: Base rent, rent per square foot, and total lease value, with term progress tracking
• Space-level detail: Building, floor, and suite listings, with the ability to modify spaces as terms change

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Visitor Management: registration and recurring visits

The native app's visit creation and management interface has been modernized, and property teams get updated settings to configure registration behavior.

Recurring visits also get their own dedicated controls:

• Flexible repeat patterns: Daily, weekly, monthly (by date or by day), weekdays, or custom day sets
• Just-in-time invites: Visitor invites now dispatch on each specific visit date rather than all at once
• Scoped edits and cancellations: Modify a single occurrence, the series going forward, or the entire series independently

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Service Requests

Property teams can now submit a service request on behalf of anyone — including people who don't have an account yet.

• Pre-registration requests: Create a request for an unregistered user by email, with automatic notification
• Built for new hires and guests: Eliminates the sign-up prerequisite that previously blocked requests
• Custom request forms: Tailored intake forms per service type, supporting text, multiple choice, file uploads, dates, and other field types

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Local Experiences

Nearby events — concerts, festivals, classes — now surface automatically, refreshed on a rolling 30-day basis.

• Automatic sourcing: Events populate based on building city and selected event types, with no manual publishing required
• Auto-populate or curate: Choose automatic handling or hand-pick events for specific content sections
• Portfolio-wide configuration: Set event preferences across the portfolio, with adjustments available at the individual building level